Shipping policy

Processing time

Every order is printed to order. Most orders ship within 5 to 7 business days.

Tracking

You'll get a tracking number by email as soon as your shipping label is created. Your order is printed and in final packaging at that point, so tracking may not show movement for a day or two until the carrier scans it.

US shipping

Most US orders ship UPS with 2 to 3 day delivery once the carrier picks them up. Delivery times are set by the carrier and aren't guaranteed. US orders of $100 or more ship free.

International shipping

International orders ship with USPS, DHL or FedEx. Your country may charge duties, import taxes or brokerage fees. These are collected by the carrier at delivery, never by Summit MX.

Address changes

We can update your shipping address any time before your label is created. After that, your package goes to the address on the order. Please double check your address at checkout.

Shipping Protection

Shipping Protection is an optional add on at checkout. It covers damage caused by the carrier and packages that tracking shows as delivered but you never received. Covered claims get a free reprint and reship. See our Return & Refund Policy for full details and reporting deadlines.

Lost or missing packages

If tracking never shows your package as delivered, email info@summitmx.us within 30 days of the ship date and we'll reprint and reship it. If tracking shows delivered and you can't find it, check around your property and with neighbors first, then email us within 7 days of delivery. These are covered if you added Shipping Protection.

A note on scams

Summit MX will never message you on WhatsApp, text or social media asking for more money before your order ships. We never charge extra shipping or fees after checkout. The only time you'd ever pay us anything extra is if you've already talked with us about upgrading your finish, like moving to chrome for a true gold color. In that case you'll get an official invoice emailed from Summit MX. If anyone else asks you for money, don't pay it and let us know.

Bought from one of our retailers?

Please contact the store you bought from for shipping questions.